Job Id 287820 Hoeilaart, Flamande, Belgium Job Type Full-time Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us. Your Role: As an Inhouse Service Coordinator, you'll be the go-to person for our field service team, tackling customer queries and ensuring they get the best service possible. You’ll optimize responses from engineers in your territory and act as the bridge between customers and Field Service Engineers. Your day-to-day will involve managing incoming requests via phone, email, and fax, providing technical support to troubleshoot issues, and helping improve our first-time fix rates. You’ll also have the chance to suggest service products that enhance customer satisfaction. Keeping data accurate in our CRM tools and following our guidelines will be essential. Additionally, you’ll prioritize customer requests, manage work order scheduling, and initiate billable repair quotations in ServiceMax. Your insights will help us innovate and boost our global efficiency, making our Inhouse Service team a recognized leader in the field. We’re excited to see your impact and help you grow in your career! Who You Are: Have 3-5 years of experience in service or sales support, or a strong technical interest. Proficient in Dutch, French, and English. Strong computer skills, especially with CRM tools. Excellent time management and problem-solving abilities. Detail-oriented and accurate in your work. Great communicator, able to connect with customers and team members alike. A proactive team player who thrives in a dynamic environment. What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress! and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity! US Equal Employment Opportunities The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination. Notice on Fraudulent Job Offers Unfortunately, we are aware of third parties that pretend to represent our company offering unauthorized employment opportunities. If you think a fraudulent source is offering you a job, please have a look at the following information here. Applicant Profile Along with our brand-new career site, we've also revamped our application process. If you've applied for a position before April 16th 2025, you can log into your old profile to see the status of past applications. For the application you’ve will completed, and any in the future, you can create a new profile to check in on your status. WHAT WE OFFER Money makes the world go round. But at our company there’s more than just financial rewards. We offer a range of attractive benefits to help you work your magic. Saving & Finacial Our 401(k) Plan includes a generous company-matching contribution and an additional discretionary contribution each year. We also provide tax-advantaged accounts for you to save for healthcare, commuting expenses, company-provided and buy-up life insurance to help you protect your financial future. Health & Wellness We offer comprehensive medical, dental, & vision coverage-including virtual care through Telehealth & free behavioral health counseling sessions through our Employee Assistance Program. We also offer a wellness incentive program and personalized support to help you navigate and use your benefits. Voluntary Benefits Our voluntary benefits provide additional protection from the high costs of healthcare not covered by health insurance. We also have discount programs that offer exclusive savings on everything from auto, home, and pet insurance to low-interest personal loans. Work/Life Support We have several programs to support your work/life balance, including generous paid time off, back-up day care services, education assistance, and more. OUR RECRUITING PROCESS Depending on the position (level, functional area, country) the process can vary slightly. You apply Complete your online application for your preferred role(s) that match your interests and qualification. If you cannot find a suitable role please join our Talent Zone and stay connected for your next career opportunity. We screen We review your application and if we determine that you are a good fit we will move you to the selection process. We assess You are interviewed by phone, via video and/or face to face. Mutual agreement Ideally you are the perfect match for us! We hope you consider us as your new employer. Work your magic! To guarantee you a smooth start our onboarding preparation begins. Haven’t found the right job yet? Join our Talent Community to stay connected and explore future opportunities.
<div></div><div><div><div><div><div><div><div>Job Id</div> <div></div>287820 </div></div><div></div><div><div>Hoeilaart, Flamande, Belgium </div></div><div><div><div>Job Type</div> <div></div>Full-time</div></div></div></div></div></div> <br><p></p><div><div><div><div><div><div><div><div><p>Work Your Magic with us!</p><p></p><p><br> Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.</p><p></p><p><br> Your Role:</p><p><br> As an Inhouse Service Coordinator, you'll be the go-to person for our field service team, tackling customer queries and ensuring they get the best service possible. You’ll optimize responses from engineers in your territory and act as the bridge between customers and Field Service Engineers. Your day-to-day will involve managing incoming requests via phone, email, and fax, providing technical support to troubleshoot issues, and helping improve our first-time fix rates. You’ll also have the chance to suggest service products that enhance customer satisfaction. Keeping data accurate in our CRM tools and following our guidelines will be essential. Additionally, you’ll prioritize customer requests, manage work order scheduling, and initiate billable repair quotations in ServiceMax. Your insights will help us innovate and boost our global efficiency, making our Inhouse Service team a recognized leader in the field. We’re excited to see your impact and help you grow in your career!</p><p></p><p><br> Who You Are:</p><br> <p></p><ul><li> Have 3-5 years of experience in service or sales support, or a strong technical interest.</li><li> Proficient in Dutch, French, and English.</li><li> Strong computer skills, especially with CRM tools.</li><li> Excellent time management and problem-solving abilities.</li><li> Detail-oriented and accurate in your work.</li><li> Great communicator, able to connect with customers and team members alike.</li><li> A proactive team player who thrives in a dynamic environment.</li></ul><p></p><p><b><br> What we offer: </b>We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!</p><p></p><p><br> and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!</p></div></div><p></p><div><div><div><p><br> </p></div></div></div></div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><div>US Equal Employment Opportunities<br> The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.</div><div><br> Notice on Fraudulent Job Offers</div><div> Unfortunately, we are aware of third parties that pretend to represent our company offering unauthorized employment opportunities. If you think a fraudulent source is offering you a job, please have a look at the following information here.<br> <br> Applicant Profile<br> Along with our brand-new career site, we've also revamped our application process. If you've applied for a position before April 16th 2025, you can log into your old profile to see the status of past applications. For the application you’ve will completed, and any in the future, you can create a new profile to check in on your status.</div> </div></div></div></div></div></div></div></div></div></div></div></div></div><div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><div>WHAT WE OFFER</div><div><div> Money makes the world go round. But at our company there’s more than just financial rewards. We offer a range of attractive benefits to help you work your magic.</div></div> </div></div></div></div></div></div></div></div></div></div></div></div></div><div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><div>Saving & Finacial</div> </div></div><div><div><div><div>Our 401(k) Plan includes a generous company-matching contribution and an additional discretionary contribution each year.</div><div> We also provide tax-advantaged accounts for you to save for healthcare, commuting expenses, company-provided and buy-up life insurance to help you protect your financial future.</div></div> </div></div></div></div></div></div></div><div></div><div><div><div><div><div><div><div><div>Health & Wellness</div> </div></div><div><div><div><div>We offer comprehensive medical, dental, & vision coverage-including virtual care through Telehealth & free behavioral health counseling sessions through our Employee Assistance Program.</div><div> We also offer a wellness incentive program and personalized support to help you navigate and use your benefits.</div></div> </div></div></div></div></div></div></div><div></div><div><div><div><div><div><div><div><div>Voluntary Benefits</div> </div></div><div><div><div><div>Our voluntary benefits provide additional protection from the high costs of healthcare not covered by health insurance.</div><div> We also have discount programs that offer exclusive savings on everything from auto, home, and pet insurance to low-interest personal loans.</div></div> </div></div></div></div></div></div></div><div></div><div><div><div><div><div><div><div><div>Work/Life Support</div> </div></div><div><div><div><div>We have several programs to support your work/life balance, including generous paid time off, back-up day care services, education assistance, and more.</div></div> </div></div></div></div></div></div></div></div></div></div></div></div></div><div></div><div><div><div><div><div><div><div><div><div>OUR RECRUITING PROCESS</div> </div><div><div><div><div><div>Depending on the position (level, functional area, country) the process can vary slightly.</div></div></div> </div></div></div></div></div><div></div><div><div><div><div><div><div><div><div><div><div>You apply</div> </div></div><div><div><div><div><div>Complete your online application for your preferred role(s) that match your interests and qualification. If you cannot find a suitable role please join our Talent Zone and stay connected for your next career opportunity.</div></div></div> </div></div></div></div></div></div></div><div></div><div><div><div><div><div><div><div><div>We screen</div> </div></div><div><div><div><div><div>We review your application and if we determine that you are a good fit we will move you to the selection process.</div></div></div> </div></div></div></div></div></div></div><div></div><div><div><div><div><div><div><div><div>We assess</div> </div></div><div><div><div><div><div>You are interviewed by phone, via video and/or face to face.</div></div></div> </div></div></div></div></div></div></div><div></div><div><div><div><div><div><div><div><div>Mutual agreement</div> </div></div><div><div><div><div>Ideally you are the perfect match for us! We hope you consider us as your new employer.</div></div> </div></div></div></div></div></div></div><div></div><div><div><div><div><div><div><div><div>Work your magic!</div> </div></div><div><div><div><div><div>To guarantee you a smooth start our onboarding preparation begins.</div></div></div> </div></div></div></div></div></div></div></div></div></div></div></div></div><div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><div>Haven’t found the right job yet?</div> </div></div><div><div><div><div>Join our Talent Community to stay connected and explore future opportunities.</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p>
422b6cbbdd474242
Full-time
Hoeilaart
Field Service Coordinator (French & Dutch speaking)
9 days ago
BE
english speaking jobs belgium